Return policy

If for any reason you are unhappy with any or all of the goods received, you can returned it to Txarli Factory within 7 working days from the day after you receive the goods. You shall be responsible for the cost of returning goods for refund or exchange, except in cases of faulty, damaged or wrongly supplied goods. Txarli Factory recommends that you use registered post or recorded delivery when returning goods. Txarli Factory shall use reasonable efforts to replace damaged or defective goods but if replacement is not possible, or if an order is cancelled for any other reason under these Terms, Txarli Factory's only obligation is to refund the full amount paid by you for the product. To return an item to us simply use the form below.

Write "RETURN ORDER ####*" at the beginning of your message.

*Note: "####" must be your Order Number.